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journal article Nov 29, 2020

Metacognitive experiences as information: Processing fluency in consumer judgment and decision making

Norbert Schwarz Madeline Jalbert ORCID Tom Noah ORCID Lynn Zhang ORCID
Consumer Psychology Review Vol. 4 No. 1 pp. 4-25 · Wiley
View at Publisher Save 10.1002/arcp.1067
Abstract
AbstractThinking is accompanied by metacognitive experiences of ease or difficulty. People draw on these experiences as a source of information that can complement or challenge the implications of declarative information. We conceptualize the operation of metacognitive experiences within the framework of feelings‐as‐information theory and review their implications for judgments relevant to consumer behavior, including popularity, trust, risk, truth, and beauty.
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Showing 50 of 262 references

Cited By
145
The hidden life of the consumer mind

John A. Bargh · 2021

Consumer Psychology Review
Metrics
145
Citations
262
References
Details
Published
Nov 29, 2020
Vol/Issue
4(1)
Pages
4-25
License
View
Authors
N
Norbert Schwarz

University of Southern California Mind & Society Center Los Angeles CA USA; University of Southern California Department of Psychology Los Angeles CA USA; University of Southern California Marshall School of Business Los Angeles CA USA

M
Madeline Jalbert

University of Southern California Mind & Society Center Los Angeles CA USA; University of Southern California Department of Psychology Los Angeles CA USA

T
Tom Noah

University of Southern California Mind & Society Center Los Angeles CA USA; University of Southern California Department of Psychology Los Angeles CA USA

L
Lynn Zhang

University of Southern California Mind & Society Center Los Angeles CA USA; University of Southern California Department of Psychology Los Angeles CA USA

Cite This Article
Norbert Schwarz, Madeline Jalbert, Tom Noah, et al. (2020). Metacognitive experiences as information: Processing fluency in consumer judgment and decision making. Consumer Psychology Review, 4(1), 4-25. https://doi.org/10.1002/arcp.1067
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