journal article Oct 03, 2025

Family‐Friendly Work Systems: A Systematic Review, Critical Assessment, and Future Research Agenda of the Work‐Life Benefits Literature

Human Resource Management Vol. 65 No. 2 pp. 351-379 · Wiley
View at Publisher Save 10.1002/hrm.70027
Abstract
ABSTRACT
The increasing awareness and use of family‐friendly work activities (FFWAs), also known as work‐life benefits, highlights their importance for both employees and organizations. Despite the importance of these activities for both employees and organizations, the existing literature is fragmented, lacking a clear consensus on their conceptualization and measurement. In this review, we content analyze conceptual and methodological aspects of the FFWA literature. Specifically, applying the systems perspective from the strategic human resource management (SHRM) literature, we introduce and conceptualize family‐friendly work systems (FFWS), define their key domains, specify the FFWAs within them, and clarify their hierarchical structure (i.e., policies, practices, and processes). Building on the FFWS model, we evaluate potential sources of heterogeneity in current research. By identifying inconsistencies as well as strengths and weaknesses in the existing literature, this review provides a timely contribution that can guide future research and offer practical recommendations for policymakers and organizations striving to create more family‐friendly workplaces.
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Citations
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Published
Oct 03, 2025
Vol/Issue
65(2)
Pages
351-379
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Cite This Article
Yingyi Chang, Sven Kepes, Carol M. Wong, et al. (2025). Family‐Friendly Work Systems: A Systematic Review, Critical Assessment, and Future Research Agenda of the Work‐Life Benefits Literature. Human Resource Management, 65(2), 351-379. https://doi.org/10.1002/hrm.70027