Abstract
BackgroundPatient safety is considered to be crucial to healthcare quality and is one of the major parameters monitored by all healthcare organizations around the world. Nurses play a vital role in maintaining and promoting patient safety due to the nature of their work.AimsThe purpose of this study was to investigate nurses’ perceptions about patient safety culture and to identify the factors that need to be emphasized in order to develop and maintain the culture of safety among nurses in Oman.MethodsA descriptive and cross‐sectional design was used. Patient safety culture was assessed by using the Hospital Survey on Patient Safety Culture among 414 registered nurses working in four major governmental hospitals in Oman. Descriptive statistics and general linear regression were employed to assess the association between patient safety culture and demographic variables.ResultsNurses who perceived more supervisor or manager expectations, feedback and communications about errors, teamwork across hospital units, and hospital handoffs and transitions had more overall perception of patient safety. Nurses who perceived more teamwork within units and more feedback and communications about errors had more frequency of events reported. Furthermore, nurses who had more years of experience and were working in teaching hospitals had more perception of patient safety culture.ConclusionLearning and continuous improvement, hospital management support, supervisor/manager expectations, feedback and communications about error, teamwork, hospital handoffs and transitions were found to be major patient safety culture predictors. Investing in practices and systems that focus on improving these aspects is likely to enhance the culture of patient safety in Omani hospitals and others like them.Implications for Nursing and Health PolicyStrategies to nurture patient safety culture in Omani hospitals should focus upon building leadership capacity that support open communication, blame free, team work and continuous organizational learning.
Topics

No keywords indexed for this article. Browse by subject →

References
40
[2]
Agency for Health Care Research and Quality (AHRQ)(2012)AHRQ PSNet Patient Safety Primers. US Department of Health and Human Services. Available at:http://psnet.ahrq.gov/primer.aspx?primerID=5(accessed 25 April 2013).
[3]
Aiken L.H. "The Magnet Nursing Services Recognition Program: a comparison of two groups of magnet hospitals" Journal of Nursing Administration (2009) 10.1097/nna.0b013e3181aeb469
[4]
Alahmadi H.A. "Assessment of patient safety culture in Saudi Arabian hospitals" Quality and Safety in Health Care (2010)
[6]
Beyer M. (2007)
[8]
Canadian Patient Safety Institute(2009)The Safety Competencies: Enhancing Patient Safety Across the Health Professions. Canadian Patient Safety Institute Canada.
[12]
Department of Health and Children(2008)Building a Culture of Patient Safety – Report of the Commission on Patient Safety and Quality Assurance. Dublin.
[17]
Hatam N. "Patient safety culture status in teaching hospitals: a case of Shiraz University of Medical Sciences" Middle East Journal of Scientific Research (2012)
[20]
Institute of Medicine (2001)
[21]
Institute of Medicine (2004)
[22]
Joint Commission "WHO Collaborating Center for Patient Safety's nine life‐saving Patient Safety Solutions" Joint Commission Journal on Quality and Patient Safety (2007)
[23]
Joint Commission Resources (2007)
[26]
Kohn L.T. (2000)
[29]
National Health Service(2004)Seven Steps to Patient Safety. Available at:http://www.nrls.npsa.nhs.uk/resources/collections/seven‐steps‐to‐patient‐safety/2013) (accessed 12 April 2013).
[30]
National Research Council (2004)
[31]
Nieva V.F. "Safety culture assessment: a tool for improving patient safety in healthcare organizations" Quality and Safety in Health Care (2003)
[36]
Tabibi J. "Survey of employees’ safety attitude in a teaching hospital Tehran 2010" Iran Occupational Health (2011)
[38]
The Joint Commission(2013)Sentinel Event Data – Root Causes by Event Type. Available at:http://www.jointcommission.org/assets/1/18/Root_Causes_Event_Type_04_4Q2012.pdf) (accessed 30 March 2013).
[40]
World Health Organization(2012)Patient Safety. Available at:http://www.wpro.who.int/mediacentre/factsheets/fs_201202_patient_safety/en/index.htm) (accessed 1 January 2012).
Metrics
170
Citations
40
References
Details
Published
Dec 11, 2014
Vol/Issue
62(1)
Pages
102-110
License
View
Cite This Article
A.A. Ammouri, A.K. Tailakh, J.K. Muliira, et al. (2014). Patient safety culture among nurses. International Nursing Review, 62(1), 102-110. https://doi.org/10.1111/inr.12159