The Future of Virtual Care for Older Ethnic Adults Beyond the COVID-19 Pandemic

Quynh Pham; Noor El-Dassouki; Raima Lohani; Aravinth Jebanesan; Karen Young

doi:10.2196/29876

journal article Jan 07, 2022

The Future of Virtual Care for Older Ethnic Adults Beyond the COVID-19 Pandemic

Quynh Pham

Journal of Medical Internet Research Vol. 24 No. 1 pp. e29876 · JMIR Publications Inc.

View at Publisher Save 10.2196/29876

Abstract

The COVID-19 pandemic has fundamentally changed how Canadians access health care. Although it is undeniable that the rapid adoption of virtual care has played a critical role in reducing viral transmission, the gap in equitable access to virtual care remains pervasive for Canada’s aging and ethnocultural minority communities. Existing virtual care solutions are designed for the English-speaking, health-literate, and tech-savvy patient population, excluding older ethnic adults who often do not see themselves reflected in these identities. In acknowledging the permanency of virtual care brought on by the pandemic, we have a collective responsibility to co-design new models that serve our older ethnic patients who have been historically marginalized by the status quo. Building on existing foundations of caregiving within ethnocultural minority communities, one viable strategy to realize culturally equitable virtual care may be to engage the highly motivated and skilled family caregivers of older ethnic adults as partners in the technology-mediated management of their chronic disease. The time is now to build a model of shared virtual care that embraces Canada’s diverse cultures, while also providing its older ethnic adults with access to health innovations in partnership with equally invested family caregivers who have their health at heart.

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Details

Published: Jan 07, 2022
Vol/Issue: 24(1)
Pages: e29876

Authors

Biochemistry Department , 10135 Sullivan Nicolaides Pathology , Brisbane , QLD , Australia

Cite This Article

Quynh Pham, Noor El-Dassouki, Raima Lohani, et al. (2022). The Future of Virtual Care for Older Ethnic Adults Beyond the COVID-19 Pandemic. Journal of Medical Internet Research, 24(1), e29876. https://doi.org/10.2196/29876

The Future of Virtual Care for Older Ethnic Adults Beyond the COVID-19 Pandemic

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