Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being

Aizza Anwar; Daisy Mui Hung Kee; Muhammad Fazal Ijaz

doi:10.3390/info13040165

journal article Open Access Mar 25, 2022

Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being

Aizza Anwar

Daisy Mui Hung Kee

Muhammad Fazal Ijaz

Information Vol. 13 No. 4 pp. 165 · MDPI AG

View at Publisher Save 10.3390/info13040165

Abstract

The hotel industry has transformed the social and official interaction and communication landscape due to information technology. This has created a new venue for bullying, known as cyberbullying. This study aims to examine the impact of workplace cyberbullying on the work engagement of hotel employees while examining the mediating role of psychological well-being and work meaningfulness using the job demand resource model and conservation of resource theory. The data (n = 470) were collected from 4-star and 5-star hotel employees in Pakistan. The results reported that psychological well-being mediates the relationship between workplace cyberbullying and work engagement. Moreover, work meaningfulness also mediates the relationship between psychological well-being and work engagement. Findings suggest that the hotel industry of Pakistan should acknowledge the presence of cyberbullying and design policies and procedures to maintain a healthy work environment for employees’ psychological well-being and ensure that hotel employees find their work meaningful.

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Cyberbullying on social media under the influence of COVID‐19

Daisy Mui Hung Kee, Maryam Ammar Lutf Al‐Anesi · 2022

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References

Details

Published: Mar 25, 2022
Vol/Issue: 13(4)
Pages: 165
License: View

Authors

A

Aizza Anwar

School of Management, Universiti Sains Malaysia, Penang 11800, Malaysia

D

Daisy Mui Hung Kee

School of Management, Universiti Sains Malaysia, Penang 11800, Malaysia

M

Muhammad Fazal Ijaz

Department of Intelligent Mechatronics Engineering, Sejong University, Seoul 05006, Korea

Cite This Article

Aizza Anwar, Daisy Mui Hung Kee, Muhammad Fazal Ijaz (2022). Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being. Information, 13(4), 165. https://doi.org/10.3390/info13040165

Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being

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