journal article
Open Access
Feb 15, 2022
A Review on Digitalization of CSR during the COVID-19 Pandemic in Indonesia: Opportunities and Challenges
Abstract
The COVID-19 pandemic has become a global problem since first appearing in 2020. Not only does it heavily affect the health sector, but it also spreads to other sectors such as social, economic, and education. Studies have shown that many global companies, including those based in Indonesia, contribute to the global pandemic mitigation by implementing Corporate Social Responsibility (CSR) programs. So far, the implementation of CSR is mainly focused on providing food, medicines, and vitamins, as well as medical facilities and equipment. On the other hand, other reviewed studies showed that the pandemic has transformed the CSR implementation from offline to online, also known as CSR digitalization. The limitation in mobility and strict social distancing rules by the government have resulted in this emergence of CSR digitalization initiatives. Although CSR digitalization is still relatively rare, several technology companies have started implementing it. CSR digitalization practices aim to empower micro, small, and medium enterprises (MSME) to master digital competencies and increase their economic condition affected by the pandemic. Companies implementing CSR digitalization reported a more efficient and effective CSR implementation. This article can potentially introduce a new paradigm to the industry players on the importance of CSR digitalization and future opportunities due to the changes in the behavior of society post-pandemic.
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Cited By
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Corporate social responsibility and firm performance: the role of firm reputation
Journal of Global Responsibility
Rizqa Anita, Muhammad Rasyid Abdillah · 2024
Metrics
22
Citations
118
References
Details
- Published
- Feb 15, 2022
- Vol/Issue
- 11(2)
- Pages
- 72
- License
- View
Authors
Cite This Article
Enjang Pera Irawan, Suwandi Sumartias, Soeganda Priyatna, et al. (2022). A Review on Digitalization of CSR during the COVID-19 Pandemic in Indonesia: Opportunities and Challenges. Social Sciences, 11(2), 72. https://doi.org/10.3390/socsci11020072
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