Use of Artificial Intelligence in Smart Cities for Smart Decision-Making: A Social Innovation Perspective

Syed Asad A. Bokhari; Seunghwan Myeong

doi:10.3390/su14020620

journal article Open Access Jan 06, 2022

Use of Artificial Intelligence in Smart Cities for Smart Decision-Making: A Social Innovation Perspective

Syed Asad A. Bokhari Seunghwan Myeong

Sustainability Vol. 14 No. 2 pp. 620 · MDPI AG

View at Publisher Save 10.3390/su14020620

Abstract

The goal of this study is to investigate the direct and indirect relationships that exist between artificial intelligence (AI), social innovation (SI), and smart decision-making (SDM). This study used a survey design and collected cross-sectional data from South Korea and Pakistan using survey questionnaires. Four hundred sixty respondents from the public and private sectors were obtained and empirically analyzed using SPSS multiple regression. The study discovered a strong and positive mediating effect of SI between the relationship of AI and SDM, as predicted. Previous researchers have investigated some of the factors that influence the decision-making process. This study adds to the social science literature by examining the impact of a mediating factor on decision-making. The findings of this study will contribute to the local government in building smart cities such that the factor of social innovations should be involved in the decision-making process because smart decision-making would share such collected data with entrepreneurs, businesses, and industries and would benefit society and all relevant stakeholders, including such social innovators.

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Details

Published: Jan 06, 2022
Vol/Issue: 14(2)
Pages: 620
License: View

Authors

S

Syed Asad A. Bokhari

Center of Security Convergence & eGovernance, Inha University, Incheon 22212, Korea

S

Seunghwan Myeong

Department of Public Administration, Inha University, Incheon 22212, Korea

Funding

Inha University Award: 66287-01

Cite This Article

Syed Asad A. Bokhari, Seunghwan Myeong (2022). Use of Artificial Intelligence in Smart Cities for Smart Decision-Making: A Social Innovation Perspective. Sustainability, 14(2), 620. https://doi.org/10.3390/su14020620

Use of Artificial Intelligence in Smart Cities for Smart Decision-Making: A Social Innovation Perspective

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