J

Researcher Profile

John H. Gerdes

1

Publications

724

Citations

3

Co-Authors

1

Active Years

Publications

Journal Article International Journal of Hospitality Management Jan 01, 2015

What can big data and text analytics tell us about hotel guest experience and satisfaction?

Zheng Xiang · Zvi Schwartz · John H. Gerdes · Muzaffer Uysal

10.1016/j.ijhm.2014.10.013 724 citations

Publication Timeline

2015

1

Frequent Co-Authors