journal article Open Access Jul 16, 2015

The role of social media in affective trust building in customer–supplier relationships

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Published
Jul 16, 2015
Vol/Issue
15(4)
Pages
453-482
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Fabio Calefato, Filippo Lanubile, Nicole Novielli (2015). The role of social media in affective trust building in customer–supplier relationships. Electronic Commerce Research, 15(4), 453-482. https://doi.org/10.1007/s10660-015-9194-3