Cognitive, Affective, and Attribute Bases of the Satisfaction Response

Richard L. Oliver

doi:10.1086/209358

journal article Dec 01, 1993

Cognitive, Affective, and Attribute Bases of the Satisfaction Response

Richard L. Oliver

Journal of Consumer Research Vol. 20 No. 3 pp. 418 · Oxford University Press (OUP)

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Published: Dec 01, 1993
Vol/Issue: 20(3)
Pages: 418

Authors

R

Richard L. Oliver

Graduate School of Business Administration, Washington University, St. Louis.

Cite This Article

Richard L. Oliver (1993). Cognitive, Affective, and Attribute Bases of the Satisfaction Response. Journal of Consumer Research, 20(3), 418. https://doi.org/10.1086/209358

Cognitive, Affective, and Attribute Bases of the Satisfaction Response

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