Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond

Tsan‐Ming Choi; Subodha Kumar; Xiaohang Yue; Hau‐Ling Chan

doi:10.1111/poms.13622

journal article Jan 01, 2022

Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond

Tsan‐Ming Choi Subodha Kumar

Xiaohang Yue Hau‐Ling Chan

Production and Operations Management Vol. 31 No. 1 pp. 9-31 · SAGE Publications

View at Publisher Save 10.1111/poms.13622

Abstract

In the Industry 4.0 era, automation and data analytics emerge as the major forces to enhance efficiency in operations management (OM). Disruptive technologies, such as artificial intelligence, robotics, blockchain, 3D printing, 5G, Internet‐of‐Thing, digital twins, and augmented reality, are widely applied. They potentially will bring a radical change to real world operations. In this study, we first explore several major disruptive technologies, examine the corresponding OM studies, and highlight their current applications in the industry. Then, we discuss the pros and cons associated with the use of these technologies and uncover the potential human–machine conflicting areas. After that, we propose measures which may be able to achieve human–machine reconciles in the coming Industry 5.0 era. A concept of “sustainable social welfare” which includes worker welfare, privacy, etc. is proposed and the roles played by policy makers are also discussed. Finally, a future research agenda, which covers topics in both the Industry 4.0 and Industry 5.0 eras, is established.

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Metrics

521

Citations

142

References

Details

Published: Jan 01, 2022
Vol/Issue: 31(1)
Pages: 9-31
License: View

Authors

T

Tsan‐Ming Choi

Department and Graduate Institute of Business Administration, College of Management, National Taiwan University, Roosevelt Road, Taipei, 10617, Taiwan ROC

S

Subodha Kumar

Fox School of Business, Temple University, Philadelphia, Pennsylvania, USA

X

Xiaohang Yue

Lubar School of Business, University of Wisconsin‐Milwaukee, Milwaukee, WI, 53201, USA

H

Hau‐Ling Chan

Division of Business and Hospitality Management, College of Professional and Continuing Education, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong SAR

Funding

Yushan Fellow Program Award: NTU‐110VV012

Cite This Article

Tsan‐Ming Choi, Subodha Kumar, Xiaohang Yue, et al. (2022). Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond. Production and Operations Management, 31(1), 9-31. https://doi.org/10.1111/poms.13622

Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond

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