journal article Jul 14, 2015

Getting People to Behave: Research Lessons for Policy Makers

Public Administration Review Vol. 75 No. 6 pp. 806-816 · Wiley
View at Publisher Save 10.1111/puar.12412
Abstract
AbstractMany government policies attempt to change the behavior of individuals and businesses. This article argues that policy makers and administrators should (1) think comprehensively about the barriers that may keep target populations from complying with government policies, (2) match policy instruments to the most important barriers that inhibit compliance, and (3) take into account heterogeneity within the target population. Relatively nonintrusive strategies such as social marketing, providing resources to targets to help them comply, and manipulating options and defaults (choice architecture) are politically attractive but unlikely to secure compliance when incentives for noncompliance are high. Based on the three basic principles outlined in the article, the author recommends strategies to increase compliance, including the use of leverage points and secondary targets, adjusting for unanticipated behavioral responses, and employing long‐term, multiphase strategic management of behavior change initiatives.
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Showing 50 of 66 references

Metrics
97
Citations
66
References
Details
Published
Jul 14, 2015
Vol/Issue
75(6)
Pages
806-816
License
View
Cite This Article
R. Kent Weaver (2015). Getting People to Behave: Research Lessons for Policy Makers. Public Administration Review, 75(6), 806-816. https://doi.org/10.1111/puar.12412
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