KNOWLEDGE MANAGEMENT CHALLENGES IN BRAZILIAN HIGHER EDUCATION INSTITUTIONS AMIDST THE RISE OF ARTIFICIAL INTELLIGENCE

Thiago Henrique Almino Francisco; Giancarlo Moser; Jeanderson Domingos Minotto Bombazar; Mouhamadou Moustapha Seck

doi:10.66104/ppt7ep52

journal article Open Access Mar 27, 2026

KNOWLEDGE MANAGEMENT CHALLENGES IN BRAZILIAN HIGHER EDUCATION INSTITUTIONS AMIDST THE RISE OF ARTIFICIAL INTELLIGENCE

Thiago Henrique Almino Francisco

Giancarlo Moser

Jeanderson Domingos Minotto Bombazar

Mouhamadou Moustapha Seck

REMUNOM Vol. 13 No. 04 pp. 1-20 · Unified Journals Network Publishing House

View at Publisher Save 10.66104/ppt7ep52

Abstract

This study examines knowledge management (KM) challenges in higher education institutions (HEIs) in the context of artificial intelligence (AI), focusing on Brazilian universities. Adopting a qualitative multiple-case study approach (Yin, 2018), data were collected through interviews, documents, and observations. The findings identify four interconnected challenges: technological limitations, human and cultural resistance, ethical and governance dilemmas, and academic integrity concerns. Interpreted through neo-institutional theory (DiMaggio & Powell, 1983; Oliver, 1991) and organizational ambidexterity (Tushman & O’Reilly, 1996), the results reveal tensions between innovation and academic values. The study contributes by conceptualizing AI integration as a socio-technical transformation that requires alignment between infrastructure, governance, human capabilities, and pedagogical practices.

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Published: Mar 27, 2026
Vol/Issue: 13(04)
Pages: 1-20
License: View

Authors

T

Thiago Henrique Almino Francisco

G

Giancarlo Moser

J

Jeanderson Domingos Minotto Bombazar

M

Mouhamadou Moustapha Seck

Cite This Article

Thiago Henrique Almino Francisco, Giancarlo Moser, Jeanderson Domingos Minotto Bombazar, et al. (2026). KNOWLEDGE MANAGEMENT CHALLENGES IN BRAZILIAN HIGHER EDUCATION INSTITUTIONS AMIDST THE RISE OF ARTIFICIAL INTELLIGENCE. REMUNOM, 13(04), 1-20. https://doi.org/10.66104/ppt7ep52

KNOWLEDGE MANAGEMENT CHALLENGES IN BRAZILIAN HIGHER EDUCATION INSTITUTIONS AMIDST THE RISE OF ARTIFICIAL INTELLIGENCE

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