Researcher Profile

Gabriele Piccoli

🏛 Department of Economics and Management University of Pavia Pavia Italy; Center for Computation and Technology Louisiana State University Baton Rouge Louisiana USA

0000-0001-5119-0420

Publications

131

Citations

Co-Authors

Active Years

Publications

Open Access Journal Article International Journal of Management Reviews Dec 05, 2024

Disentangling the ‘digital’: A critical review of information technology capabilities, information technology–enabled capabilities and digital capabilities in business research

Marica Grego · Marcin Bartosiak · Biagio Palese · Gabriele Piccoli +1 more

10.1111/ijmr.12389 19 citations

Journal Article Tourism Management Apr 01, 2017

The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance

Gabriele Piccoli · Tsz-Wai Lui · Bettina Grün

10.1016/j.tourman.2016.08.015 112 citations

Publication Timeline

2024

2017

Frequent Co-Authors

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